Privacy Policy

1. Who we are

EPTAIMEROS OE is a business based in Naxos, Greece, supplying bathrooms, tiles, heating and cooling equipment, plumbing materials, solar hot-water systems and related products.

Email: 7dnaxos@gmail.com
Telephone: +30 22850 25988
Mobile / WhatsApp: +30 697 178 5580

2. Information we may collect

When you submit a project enquiry, we may collect information including:

• Your name
• Email address
• Telephone or WhatsApp number
• Property location
• Project type and project stage
• Products or material categories you are interested in
• Expected project timeframe
• Information you provide in your message
• Plans, PDFs, photographs or other reference files you choose to upload

3. Why we use this information

We use the information you provide to:

• Respond to your enquiry
• Understand your property or construction project
• Prepare product selections and quotations
• Communicate with you about your requested products or services
• Coordinate material requirements and delivery where appropriate
• Protect our website and enquiry form from abuse and spam

We do not use project-enquiry information to subscribe you automatically to promotional or marketing emails.

4. Legal basis

Depending on the circumstances, we process personal information because it is necessary to respond to your request, take steps before entering into a contract, perform a contract, comply with legal obligations, or pursue our legitimate interests in operating and protecting our business.

5. File uploads

If you upload architectural plans, material lists, photographs or other project files, they are used only for handling your enquiry and related project discussions.

Please avoid uploading documents containing personal information that is not necessary for us to understand your project.

6. Service providers

We use trusted technology providers to operate the website and receive enquiries. These currently include Cloudflare for website hosting, security, Turnstile verification and email delivery, and Google/Gmail for receiving and managing business email.

These providers may process technical or personal information as needed to provide their services and may process information outside Greece or the European Economic Area subject to applicable data-protection safeguards.

7. Website security

Our enquiry form uses Cloudflare Turnstile to help distinguish legitimate visitors from automated abuse. Turnstile may process technical information about your browser and connection for security purposes.

8. How long we keep information

We keep enquiry and project information only for as long as reasonably necessary to respond to you, manage the potential or existing business relationship, maintain appropriate business records, and comply with applicable legal obligations.

9. Sharing of information

We do not sell your personal information.

Information may be shared with service providers or, where necessary for your project, relevant suppliers or professional partners, but only when reasonably required for handling your request or fulfilling the agreed project requirements.

10. Your rights

Where the General Data Protection Regulation (GDPR) applies, you may have rights including access, correction, deletion, restriction, objection and data portability, depending on the circumstances.

To make a privacy request, contact: 7dnaxos@gmail.com

You also have the right to lodge a complaint with the competent data-protection supervisory authority.

11. Changes to this policy

We may update this Privacy Policy when our website, services or legal requirements change. The latest version will always be published on this page.

12. Contact

If you have questions about this Privacy Policy or how your information is handled, contact EPTAIMEROS at: 7dnaxos@gmail.com.